Payment Disclaimer & Privacy Policy

Payment Disclaimer

Last updated: 2018

You must be at least 18 years or older to purchase from this site or via Acuity Scheduling. By purchasing, you are confirming you are 18 years of age or older.

We accept credit cards and PayPal. Our third party scheduler Acuity Scheduling processes payments via PayPal.

Cancellations

 

Regular Rehearsal Rental, Room Rental, Venue Rental

• 1-3 Hour Rehearsal/Room Rentals: Requires 3 Day Cancellation Notice to receive full refund
• 4-7 Hour Rehearsal/Room Rentals: Requires 7 Day Cancellation Notice to receive full refund
• 8+ Hours/ Multiple Days: Requires 2 Weeks Cancellation Notice to receive full refund

 

Rehearsal Blocks

• 1-2 Day Blocks: Requires 7 Days Notice to receive a full refund
• 3-5+ Day Blocks: Requires 2 Weeks Notice to receive a full refund

 

Rehearsal Packages

• If cancellation is not received with at least 72 hours notice, the number of hours scheduled will be deducted from remaining package hours.

Cancellations must be received via telephone at 317-678-7529. If no answer leave a detailed voicemail and we will verify your cancellation is received. Text or email cancellations will not be accepted. No refunds are given if telephone call/voicemail is not received.

 

Final Payments

Any remaining balance must be paid upon arrival on the day of your booking. If not paid, booking is cancelled on the spot and no refunds of any paid monies will be given.

 

Refunds

If a client qualifies, any applicable refund will be processed by us in 24-48 hours and dependent upon banking institution, it could take an additional 3-5 business days to process.


Privacy Policy

Last updated: 2018

Protecting your sensitive private information is very important to us at Playground Productions LLC. This privacy policy informs you of our policies regarding the collection, use, communication, and otherwise make use of personal information we receive from users of the site.

 

Collection, Use and Sharing of Information

The only personal information we collect from you is what you voluntarily provide to us. However, you may be asked to provide some personal information when using services available on our site. These include: booking appointments and services via Acuity Scheduling, sending us an email and submitting your credit card information and other payments via our site, PayPal, and Acuity Scheduling.

We will use your information to communicate with you in relation to services and products as requested by you. We also may gather additional personal or non-personal details from you in the future. We do not share, sell, or lease your information to any third parties. We may share some data to help perform statistical analysis such as via Google Analytics. Google Analytics will not use your personal information other than to provide analysis services.

We do not knowingly collect information from children under thirteen. If you are under the age of thirteen you must have parental consent to use our website.

We may disclose your information if required to do so by law such as protect and defend the rights of property or protect the personal safety of our users or the public.

 

Security

We understand your information is very sensitive and we take safety precautions to protect your information. When anything is submitted via our website, the information is protected online and offline. However we cannot be held responsible with other websites or services linked to and from our website.

 

Cookies

Our website may use cookies to help us improve access to our website and to track and target repeated visitors and interests. Using cookies does not link to any personally identifiable information. Please be aware, we do not have access to or any control of how our business partners use cookies.o

 

Opt-Out & Unsubscribe from Mail Chimp Newsletters and Emails

We respect your privacy and you will be given the opportunity to opt out of and unsubscribe from newsletters and receiving email announcements.

To opt out of communications contact us:

317-678-7529

info@playgroundproductionsstudio.com